1. Order Processing

At Carz N Dollz, we strive to process and dispatch all orders as quickly as possible. Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

2. Shipping Coverage

We currently ship products across India through trusted courier and logistics partners.

Delivery availability may vary depending on the serviceability of your location.

3. Delivery Time

Estimated delivery times may vary based on the destination and courier operations.

• Metro Cities: 2–5 business days

• Other Locations: 3–7 business days
  

• Remote Areas: Delivery times may vary

Delivery timelines are estimates and may be affected by weather conditions, public holidays, courier delays, or unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during checkout before payment is complete

Any promotional free shipping offers will be clearly communicated on the website.

5. Order Tracking

Once your order has been dispatched, tracking details will be shared via email, SMS, or WhatsApp, allowing you to monitor your shipment status.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information.

Carz N Dollz shall not be responsible for delivery delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.

7. Damaged Packages

If your package arrives visibly damaged, please notify the delivery partner and contact our support team within 24 hours of receiving the order.

Supporting photos may be required for verification.

8. Delayed Deliveries

While we make every effort to ensure timely delivery, Carz N Dollz is not responsible for delays caused by:

• Courier service disruptions

• Weather conditions
  

• Public holidays

• Natural disasters

• Government restrictions or unforeseen events

9. Order Acceptance

All orders placed on our website are subject to product availability and order confirmation.

Carz N Dollz reserves the right to cancel or refuse any order due to stock limitations, pricing errors, payment issues, or suspected fraudulent activity.

10. Contact Us

For shipping-related inquiries, please contact:

Carz N Dollz Phone: (+91) 99628 87684 WhatsApp: (+91) 99628 87684 Email: carzndollzoff@gmail.com Website: https://carzndollz.com