Cancellation Policy

Updated Dec 05, 2025

1. Order Cancellation Window

Customers may cancel an order before it has been processed and dispatched.

Once an order has been shipped, cancellation requests cannot be accepted as the package is already in transit.

To request a cancellation, please contact our support team as soon as possible after placing your order.

2. Cancellation by Carz N Dollz

Carz N Dollz reserves the right to cancel any order under the following circumstances:

  • Product unavailable or out of stock

  • Payment verification issues

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Violation of our Terms & Conditions

In such cases, customers will be notified and any eligible payments will be refunded.

3. Discounts and Coupons

Promotional codes, discount coupons, and special offers may be subject to specific conditions, including:

  • Minimum order value requirements

  • Limited validity periods

  • Single-use restrictions

Only one promotional offer may be applied per order unless otherwise stated.

Coupons and promotional codes are non-transferable and cannot be exchanged for cash.

Carz N Dollz reserves the right to reject or cancel any promotional offer suspected of misuse or fraudulent activity.

4. Refund for Cancelled Orders

If an order is successfully cancelled before dispatch and payment has already been completed, the refund will be processed through the original payment method

Refund processing times may vary depending on the payment provider and financial institution.

5. Contact Us

For order cancellation requests or related inquiries, please contact:

Carz N Dollz Phone: (+91) 99628 87684 WhatsApp: (+91) 99628 87684 Email: carzndollzoff@gmail.com Website: https://carzndollz.com

Summary

  • Orders can only be cancelled before dispatch.

  • Shipped orders cannot be cancelled.

  • Fraudulent or suspicious orders may be cancelled by Carz N Dollz.

  • Refunds for approved cancellations will be processed to the original payment method.